Author

Holly Linden

144 posts

About Digital Ringostat Features

Digital transformation in call centers: how technology is changing sales and service

By Holly Linden

June 28, 2023

72% of customers go to another company if they face a negative experience. Poor phone service plays a significant role here. That’s why more and more digital solutions for call centers appear every year. Although robots will not replace all consultants soon, technology…

Ringostat Features

Don't annoy your customers: 7 fatal mistakes in call handling

By Holly Linden

June 27, 2023

Businesses are well aware of the importance of customer service and strive for excellence. But consumers are also becoming more demanding. For example, as many as 60% of customers are ready to switch to another brand after the first negative experience. There are also…

About Digital For business

Mobile-First Approach: Best Practices for Optimizing Promotion and Contextual Advertising for Mobile Devices

By Holly Linden

June 20, 2023

Software used to be created with desktop computing in mind, and mobile access was considered secondary. However, designers and developers are rapidly adopting a mobile-first strategy because about 60% of all online traffic worldwide now comes from smartphones or other mobile…

For business Ringostat Features

Why the Ringostat Smart Phone app is convenient: customer experience

By Holly Linden

June 19, 2023

Ringostat Smart Phone has undergone a radical change from a browser extension to a full-fledged application. We’ve already written about all its features and their value for sales teams. And today we’re going to talk about what our customers appreciate about the…

For business Ringostat Features

10 simple ecommerce life hacks that will improve customer loyalty

By Holly Linden

June 12, 2023

Calling a company is often not the most positive experience for a customer. When dialing a number, some clients are already mentally prepared to wait on hold for a long time or explain their request to different sales reps several times. But this “inevitable…

For business Ringostat Features

5 time thieves in the sales department: how to identify and get rid of them

By Holly Linden

June 12, 2023

A salesperson’s workday consists of 64% of tasks that are not directly related to sales. Among these are small, manual tasks that seem to take up very little time. But if you multiply that time over the day, you realize these are real “time stealers.” We…

7 social media marketing KPIs you should regularly track

By Holly Linden

June 8, 2023

In this article, our guest author Jessica Robinson is going to discuss 7 social media marketing KPIs that you should regularly track. She also shares metrics that can be considered normal for different niches and platforms. If yours are significantly lower, you should…

For business Ringostat Features

6 advantages of Ringostat and CRM integrations to automate and boost sales

By Holly Linden

May 17, 2023

Our customers say that they can’t imagine CRM and telephony separately — without being connected to each other. After all, this brings many benefits at once. Sales reps have more free time for sales. The manager clearly understands how employees process requests. The…

About Digital For business

How to choose a brand name and find a website domain in 15 minutes

By Holly Linden

April 26, 2023

Launching a new company or product is a challenge not only to finances but also to the creativity of the entrepreneur. Often, everything stops at the stage of choosing a name. And often, even hours-long brainstorming sessions don’t yield successful ideas. Ringostat…

How to create a successful PPC budget: tips for setting a budget and managing your spending

By Holly Linden

April 20, 2023

Looking to create a successful PPC budget? You’ve come to the right spot! In this article, we’ll break down for you how to set a budget and efficiently manage your PPC spending. We’ll provide you with some actionable tips to allocate your expenses and optimize…

What is direct traffic and how to reduce its volume

By Holly Linden

April 17, 2023

Any user who is at least somewhat familiar with Google Analytics or Ringostat reports has encountered direct traffic. Let’s find out what kind of traffic it is and where such users come from. We will also tell you in which cases traffic is mistakenly marked as direct.

For business Ringostat Features

Ringostat AI: instant analysis of customer conversations is the future of sales

By Holly Linden

April 7, 2023

30 minutes — that’s how long it takes to analyze a conversation in detail that lasts only 5 minutes. But not in the age of artificial intelligence, which is now available in Ringostat. From now on, sales executives don’t need to listen to call recordings to…

About Digital For business

TikTok Marketing: 8 Smart Strategies for eCommerce Brands

By Holly Linden

March 29, 2023

TikTok marketing is essential for e-commerce stores because it boosts your visibility, engagement rates, and sales. But you have to learn how to do it right — and you’re on the best page for that. You’ll discover eight e-commerce-specific TikTok marketing strategies…

Case study: telephony for a beauty salon in Poland

By Holly Linden

March 15, 2023

When a person goes to a beauty salon, they usually expect a “bonus” — pleasant communication with administrators and masters. After all, a beauty studio plays the role of a kind of relaxation zone, where everyone is polite, punctual, and understands the client…

Ringostat telephony and data to control the sales department in the field of IT education

By Holly Linden

February 27, 2023

What is not controlled is not fulfilled. This is the rightful opinion of Ringostat‘s client, the GoIT Polska course platform. Sales and training support there are carried out over the phone, so some of the most important metrics to track are related to calls. Read how…

About Digital For business

12 Mobile Commerce Trends Marketing Experts Should Know for 2023

By Holly Linden

February 16, 2023

Let’s explore some cutting-edge mobile commerce trends for 2023 that will help you provide better shopping options for your consumers and 2X your sales. Irfan Ak a tech-savvy & experienced digital content strategist at Branex shares his…

Keyword Stuffing and How to Avoid It: An Overview

By Holly Linden

February 8, 2023

Keyword stuffing, also known as the black hat SEO technique, is an unethical practice that involves the repetition of keywords in the content to manipulate search engine rankings.It is important to avoid it as it can lead to penalties from search engines and harm the…

For business Ringostat Features

Ringostat + CRM: 5 powerful integrations for a productive sales team

By Holly Linden

January 27, 2023

There are CRM systems known for their cool features all over the world. And these opportunities will become even wider if you use Ringostat integrations with CRM. Do you want your sales reps to sell more instead of spending hours entering data into your CRM system? 5…

About Digital For business

SEO Tips for eCommerce Sites

By Holly Linden

January 18, 2023

In a saturated market, visibility is essential for eCommerce stores. There’s no point in showcasing excellent products and prices on a beautifully designed site if no one can find it. The higher you rank in the search engine results, the better, which is where your SEO…

Ringostat Features

You're in good hands: 10 features of Ringostat tech support, that make it professional and fast

By Holly Linden

January 11, 2023

How can you make sure that your telephony and analytics will be top-notch? Talk to the tech support and draw conclusions 🙂 Speaking of Ringostat tech support — users in 98% of cases rate it as “Excellent” and “Good”. And today we’re going…