For any e-commerce business, maximizing profitability and increasing sales is crucial. Naturally, all sellers aim to increase the average order value in their online stores. To solve this problem, there are proven solutions: cross-selling and upselling techniques. The…
Do you know how many potential customers your company loses each day due to missed calls? According to statistics, about 85% of potential customers who were unable to get through on their first attempt will not call again. This means, businesses rarely get a second chance.
How to Understand if Your Remote Managers Are Losing Clients: 7 Warning Signs and Control Tools
April 29, 2025
Your business is running, sales managers handle calls, but conversion rates are dropping and profits have stalled. What’s happening? If your team works remotely, the issue likely stems from communication gaps you cannot fully monitor. How can you understand whether…
Business Communication Security: Ringostat Achieves Latest ISO/IEC 27001:2022 Certification
April 3, 2025
Ringostat has become the business communications platform to receive the latest version of the international information security standard — ISO/IEC 27001:2022 certification. This is an additional confirmation that we protect our customers’ data to the highest…
Seamless Team Communication: How to Easily Connect In-Office Staff with Remote Workers
November 1, 2024
The modern world is becoming increasingly mobile, and work formats are also changing. Many companies are transitioning to a hybrid work system. Some employees work in the office, while others work remotely or frequently travel to clients, production facilities, etc. How can…
According to a CX SQM study, 95% of customers continue cooperating with companies that resolve their requests during the first call. Address client needs right away, and you’ll increase customer loyalty and accelerate sales. But how to do it? Focus on your call center…
According to Hyken’s research, 81% of customers prefer to shop with companies that personalize their experience. Moreover, 70% appreciate that employees know about their previous interactions with the company. However, not all businesses consider this level of service…
Inbound leads: who they are and how sales teams can turn them into customers
September 6, 2024
Leads are usually divided into several types according to the degree of interest. Each type requires a separate approach. This article will discuss inbound leads, i.e., potential buyers who contact the company themselves. Find their inherent features and how to bring them to…
Outbound leads: who are they, what are their characteristics, and how to sell to them
September 4, 2024
Working with cold leads is challenging. According to statistics, 92% of sales professionals give up after four “no’s” when communicating with cold leads. But there are many reasons not to stop working with them: reaching a new audience that hasn’t heard of…
Using Email Signatures as a Marketing Tool: Ideas for Generating Leads and Promoting Business
June 4, 2024
Have you ever thought of how the footer of your email can influence your business? Absolutely, you can end your email messages with something like “Best regards” and your name next to your title. But is that enough in a world where everyone is vying for attention? In…
According to research, two main things often repel customers. The first is when a sales manager is overly pushy, and the second is when they show no interest in the customer’s needs. The SPIN method helps structure the conversation in such a way that the customer…
5 myths that prevent businesses from implementing AI. And why it's not true
May 17, 2024
“No way! Our business is not Google or Amazon, and we don’t have the same budgets. Besides, our company doesn’t even have programmers”. This is roughly what some entrepreneurs think when it comes to implementing AI. All of this is the result of misconceptions…
Ringostat AI Supervisor: analyze 100% of customer conversations with artificial intelligence
March 27, 2024
Ringostat released AI built into the platform’s interface almost a year ago. It analyzes phone calls, recommends next steps, and does much more. Now, we are presenting the Ringostat AI Supervisor service. This AI analyzes all communication and solves the problem of…
Epsilon found that consumers are 80% more likely to purchase when a brand offers personalized experiences. This data-driven approach increases the likelihood of purchases and enhances subscribers’ overall satisfaction. This article by Canary Mail aims to provide…
Those working with Google Ads are familiar with the fact that the advertising system often undergoes various changes – from interface updates to introducing new features. Advertisers typically receive notifications about the most significant changes via email or account…
According to statistics, e-commerce companies were leaders in AI adoption in 2022. Now, when the pace of this technology is only growing. 84% of e-commerce representatives are either actively adopting AI or consider it a priority. So what makes such a digital assistant so…
Entering the market for a new company, regardless of the industry, is a complex undertaking that requires careful analysis. Contextual advertising in tourism is one of the most effective ways to attract potential customers. But you need to understand how to set it up…
Main Types of Websites: Choosing the Right Platform for Your Business
January 11, 2024
Despite the popularity of social networks, most Ukrainians turn to Google when searching for clothing, cosmetics, manicure services, or hotels. Having an online presence in the form of a website is a mandatory condition for a business aspiring to grow. But what should this…
Building a strong online presence: how to create SEO-friendly brand tone of voice
December 15, 2023
Building a strong online presence is more important than ever before. With the rise of digital media and connected customers, companies must ensure their content effectively reaches its intended audience. This article from Kevin Dam, CEO and Founder of Aemorph, will provide…
Holiday content marketing is associated with a special time of year — December. It is natural to increase sales during these important dates. Brands wait for it for months. But just being noticed is not enough. Because the final connection between the user and the brand…
