Ringostat blog: posts about marketing and analytics

Checklist: How to Choose Reliable Telephony That Works During Peak Loads and Crisis Situations

June 26, 2025

Every hour when customers can’t reach your company can cost thousands of dollars. According to research by rSIM, 9 out of 10 businesses worldwide suffer financial losses due to communication problems. Daily, 16% of companies face telephony issues, weekly — 43%. This…

About Digital

How to Build an Effective Remote Sales Manager Control System: Step-by-Step Guide

By Ірина Гармаш

June 12, 2025

Remote work has become the new norm for many companies, but alongside its benefits, it also creates unique challenges for sales department managers. This is primarily due to the lack of systems that allow real-time monitoring of remote team effectiveness. In this article…

About Digital

10 Signs of Chaos in Customer Communications in Your Sales Department

By Iryna Harmash

June 12, 2025

When a customer can’t get through to your company for the fourth time in a row, they stop calling. A week later, this same customer signs a deal with a competitor worth tens of thousands of dollars. Your sales department is simply handing profits to competitors, and…

About Digital

Sales Over Likes: How to Effectively Promote Business Online

By Iryna Harmash

May 27, 2025

For running an online business, having the right priorities is crucial. Today, most companies invest in emotional marketing, trying to reach the largest possible audience and establish close connections with them. Because of this, metrics like engagement, social media…

About Digital

Real-Time Call Report: 5 Ways to Use for Real-Time Team Control

By Iryna Harmash

May 26, 2025

Every manager knows that losing control over their sales team’s performance puts targets at risk. When part of your team works remotely, oversight becomes even more challenging. How do you know if an employee is genuinely available, or if they’ve simply set their…

About Digital

7 Hidden Reasons Why Managers Miss Client Calls

By Iryna Harmash

May 19, 2025

Imagine this: a customer who couldn’t reach you is now taking their money to your competitor. And you don’t even know how many such customers you’re losing every single day. So why do companies keep missing calls? And more importantly, how can you prevent losing…

For business

How Cross-Selling and Upselling in the cart increase sales in an online store

By Iryna Harmash

May 2, 2025

For any e-commerce business, maximizing profitability and increasing sales is crucial. Naturally, all sellers aim to increase the average order value in their online stores. To solve this problem, there are proven solutions: cross-selling and upselling techniques. The…

For business Ringostat Features

Checklist for Auditing Missed Calls in the Sales Department

By Iryna Harmash

April 29, 2025

Do you know how many potential customers your company loses each day due to missed calls? According to statistics, about 85% of potential customers who were unable to get through on their first attempt will not call again. This means, businesses rarely get a second chance.

For business Ringostat Features

How to Understand if Your Remote Managers Are Losing Clients: 7 Warning Signs and Control Tools

By Iryna Harmash

April 29, 2025

Your business is running, sales managers handle calls, but conversion rates are dropping and profits have stalled. What’s happening? If your team works remotely, the issue likely stems from communication gaps you cannot fully monitor. How can you understand whether…

About Digital For business Ringostat Features

Business Communication Security: Ringostat Achieves Latest ISO/IEC 27001:2022 Certification

By Yelizaveta Omelchenko

April 3, 2025

Ringostat has become the business communications platform to receive the latest version of the international information security standard — ISO/IEC 27001:2022 certification. This is an additional confirmation that we protect our customers’ data to the highest…

Ringostat Features

Ringostat update digest for January 2025

By Holly Linden

January 30, 2025

From now on, you’ll be able to find out about our updates in English. Keep an eye out for the opportunities your business can gain from improvements to our platform. Read about IPv6 support for telephony, Ringostat Smart Phone updates, exporting data from the missed…

Case Studies

Case study: how AI helps to evaluate online lessons in an IT academy for children

By Holly Linden

January 13, 2025

Learning is not an easy process, even for adults. Let’s not talk about children and teenagers who are already mastering “computer” specialties. To make learning as enjoyable and fruitful as possible, the professionalism of teachers and consultants must be carefully…

Case Studies

Case study: how AI speech analytics helped a hearing center to cut call control time by three times

By Holly Linden

January 10, 2025

Hearing aids are not something that should be bought at random without prior diagnosis and consultation. That’s why Betterton Hearing Center always has a lot of communication with potential clients and their relatives. To ensure high-quality customer service, the…

Ringostat Features

Ringostat's live chats — fast, flexible, and client-focused website communication solution

By Holly Linden

December 2, 2024

79% of businesses report that live website chats positively impact sales. Now, you can experience this advantage first-hand. Ringostat has launched live chat solutions for websites designed to convert more visitors into loyal customers. You’ll enjoy a quick, adaptable…

Case Studies

Case study: Ringostat AI instead of two quality control employees for Keramis

By Holly Linden

November 7, 2024

Many companies lack qualified personnel. Management has to take on many additional functions, and minimal time is left to control the team. However, this task can now be entrusted to artificial intelligence. Read the case study on how Ringostat conversational intelligence…

About Digital Ringostat Features

5 Requirements for Call Centers and Sales Departments in 2024

By Ольга Феоктістова

November 5, 2024

Mobile communication became a real breakthrough for businesses many decades ago. However, it soon became apparent that its functionality was insufficient for effective operations. Instead, virtual telephony provided entrepreneurs with all the necessary tools: voice menus…

For business Ringostat Features

Seamless Team Communication: How to Easily Connect In-Office Staff with Remote Workers

By Ольга Феоктістова

November 1, 2024

The modern world is becoming increasingly mobile, and work formats are also changing. Many companies are transitioning to a hybrid work system. Some employees work in the office, while others work remotely or frequently travel to clients, production facilities, etc. How can…

About Digital For business Ringostat Features

What is FCR, how to increase it and close deals faster

By Holly Linden

October 24, 2024

According to a CX SQM study, 95% of customers continue cooperating with companies that resolve their requests during the first call. Address client needs right away, and you’ll increase customer loyalty and accelerate sales. But how to do it? Focus on your call center…

About Digital

6 functions to increase sales rep productivity

By Iryna Harmash

October 18, 2024

A sales rep’s productivity is the ratio between sales metrics and the resources they use to achieve these metrics. The less time and effort an employee needs to achieve their goal, the higher their productivity, leading to better sales and higher company revenue.

About Digital For business Ringostat Features

7 ways to build a personalized customer experience

By Holly Linden

October 9, 2024

According to Hyken’s research, 81% of customers prefer to shop with companies that personalize their experience. Moreover, 70% appreciate that employees know about their previous interactions with the company. However, not all businesses consider this level of service…

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