Businesses are well aware of the importance of customer service and strive for excellence. But consumers are also becoming more demanding. For example, as many as 60% of customers are ready to switch to another brand after the first negative experience. There are also…
Mobile-First Approach: Best Practices for Optimizing Promotion and Contextual Advertising for Mobile Devices
June 20, 2023
Software used to be created with desktop computing in mind, and mobile access was considered secondary. However, designers and developers are rapidly adopting a mobile-first strategy because about 60% of all online traffic worldwide now comes from smartphones or other mobile…
Ringostat Smart Phone has undergone a radical change from a browser extension to a full-fledged application. We’ve already written about all its features and their value for sales teams. And today we’re going to talk about what our customers appreciate about the…
Your campaign has been working steadily, and you haven’t made any changes, but at one point, your CPC and daily costs have increased dramatically, or vice versa. This happens quite often, as Google Ads ads work according to the auction procedure. Therefore, to…
Calling a company is often not the most positive experience for a customer. When dialing a number, some clients are already mentally prepared to wait on hold for a long time or explain their request to different sales reps several times. But this “inevitable…
A salesperson’s workday consists of 64% of tasks that are not directly related to sales. Among these are small, manual tasks that seem to take up very little time. But if you multiply that time over the day, you realize these are real “time stealers.” We…
In this article, our guest author Jessica Robinson is going to discuss 7 social media marketing KPIs that you should regularly track. She also shares metrics that can be considered normal for different niches and platforms. If yours are significantly lower, you should…
Imagine a perfect app for a manager to communicate with clients and colleagues. One click is enough to dial a number, and it’s almost impossible to miss a call or chat message. But it’s quite possible to close more deals thanks to useful insights into the…
Preparing a webinar consists of dozens of small tasks. But if you miss at least one thing, the event will be at risk of failure. Therefore, it is important to always have a well-thought-out plan. Olena Tarnawska, a marketing specialist responsible for the Polish direction at…
Our customers say that they can’t imagine CRM and telephony separately — without being connected to each other. After all, this brings many benefits at once. Sales reps have more free time for sales. The manager clearly understands how employees process requests. The…
Launching a new company or product is a challenge not only to finances but also to the creativity of the entrepreneur. Often, everything stops at the stage of choosing a name. And often, even hours-long brainstorming sessions don’t yield successful ideas. Ringostat…
How to create a successful PPC budget: tips for setting a budget and managing your spending
April 20, 2023
Looking to create a successful PPC budget? You’ve come to the right spot! In this article, we’ll break down for you how to set a budget and efficiently manage your PPC spending. We’ll provide you with some actionable tips to allocate your expenses and optimize…
What is direct traffic and how to reduce its volume
April 17, 2023
Any user who is at least somewhat familiar with Google Analytics or Ringostat reports has encountered direct traffic. Let’s find out what kind of traffic it is and where such users come from. We will also tell you in which cases traffic is mistakenly marked as direct.
5 simple ways to find keywords for online store
April 13, 2023
As an online business owner or marketer, you may find yourself pondering essential questions, such as — is there a difference between online store keywords and those for other websites? How do I select relevant phrases for category pages? What keyword sources should I…
Google Ads recommendations in your account: what they are, which ones are worth using, which ones are not, and why
April 10, 2023
There are so many things Google Ads can do nowadays. It learns on its own, automatically changes bids in campaigns, and determines where and how to display your banners. It seems that Google is so smart that its recommendations should be trusted unconditionally. But not…
30 minutes — that’s how long it takes to analyze a conversation in detail that lasts only 5 minutes. But not in the age of artificial intelligence, which is now available in Ringostat. From now on, sales executives don’t need to listen to call recordings to…
TikTok Marketing: 8 Smart Strategies for eCommerce Brands
March 29, 2023
TikTok marketing is essential for e-commerce stores because it boosts your visibility, engagement rates, and sales. But you have to learn how to do it right — and you’re on the best page for that. You’ll discover eight e-commerce-specific TikTok marketing strategies…
Case study: telephony for a beauty salon in Poland
March 15, 2023
When a person goes to a beauty salon, they usually expect a “bonus” — pleasant communication with administrators and masters. After all, a beauty studio plays the role of a kind of relaxation zone, where everyone is polite, punctual, and understands the client…
Ringostat telephony and data to control the sales department in the field of IT education
February 27, 2023
What is not controlled is not fulfilled. This is the rightful opinion of Ringostat‘s client, the GoIT Polska course platform. Sales and training support there are carried out over the phone, so some of the most important metrics to track are related to calls. Read how…
12 Mobile Commerce Trends Marketing Experts Should Know for 2023
February 16, 2023
Let’s explore some cutting-edge mobile commerce trends for 2023 that will help you provide better shopping options for your consumers and 2X your sales. Irfan Ak a tech-savvy & experienced digital content strategist at Branex shares his…