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Case Studies

38 posts

Case study: Ringostat AI instead of two quality control employees for Keramis

By Holly Linden

November 7, 2024

Many companies lack qualified personnel. Management has to take on many additional functions, and minimal time is left to control the team. However, this task can now be entrusted to artificial intelligence. Read the case study on how Ringostat conversational intelligence…

Case study: how Ringostat helped increase the number of customer calls for a Polish digital agency

By Ольга Феоктістова

August 15, 2024

Agencies that launch advertising for businesses need effective promotion themselves. And it’s impossible without call analytics if some customers contact the company by phone. This is exactly the situation of the Polish digital agency Verseo. Its specialists use…

Case study: 6.5% increase in conversion rate for Lexus and Toyota dealer

By Holly Linden

July 9, 2024

Car dealers face a tough challenge in standing out from the competition, especially when brands have strict guidelines for their websites, creatives, and car ads. However, City Plaza has cracked the code for effective promotion. A key part of their strategy is Ringostat call…

Case study: how AI saves a US company 4 hours of team control every week

By Holly Linden

June 21, 2024

It is believed that in the West, customers practically do not call brands, and all communication occurs exclusively online. But this is not true — it depends on the niche. The American company Ardmor makes and receives more than 2000 calls a week. It is simply impossible…

Case Studies Ringostat Features

How Ukrainian IT school using AI Ringostat cuts Sales Manager oversight by 10x

By Holly Linden

May 1, 2024

Ringostat emerges as a trailblazer in Ukrainian tech innovation, revolutionising the landscape of business telephony. With the introduction of artificial intelligence integration last year, our platform redefined efficiency by saving clients’ time in overseeing sales…

Case Study: how Ringostat Supervisor AI analyses sales conversations across three scenarios and 90+ criteria

By Holly Linden

April 30, 2024

In the dynamic realm of sales leadership, where scrutiny and attention to detail are paramount, Andriy Krupkin’s Sales Bureau leadership has long epitomised excellence, investing over 8 hours weekly in analysing sales reps’ conversations. However, the paradigm shifts…

Case study: business telephony and integration with Salesforce for an e-procurement portal

By Holly Linden

April 25, 2024

It is extremely important to record the history of communication with customers regarding money and legal issues. Companies that discuss such things with customers should also respond as quickly as possible and maintain a high standard of service. To achieve all of this, the…

How AI replaces a supervisor in an IT academy for children by analyzing customer conversations

By Holly Linden

April 11, 2024

Last year, we introduced artificial intelligence to replace a service quality control specialist. The tool automatically analyzes phone calls, finds errors, and advises on improving service. And now, every business can train artificial intelligence for its own needs on…

How AI Ringostat slashes call monitoring time by a third for a security firm

By Holly Linden

March 11, 2024

In the realm of security, robust support is paramount. It’s not merely about safeguarding assets but also about ensuring client safety. However, with hundreds of calls flooding daily, monitoring service becomes overwhelming. Human analysis can fall short, but…

Case Study: How a Polish company tripled its callvolume handling without increasing workforce

By Holly Linden

February 12, 2024

Unlocking the potential for increased revenue lies in the simple act of being accessible to all potential customers. In the case of the Polish company Regeneruj, this accessibility is facilitated by Ringostat’s telephony solutions. With meticulously designed…

Ringostat case study: telephony for a Polish translation agency

By Holly Linden

January 17, 2024

Often, companies start with just one person and then grow their staff. But even at the start, it’s crucial to have business telephony with all its benefits. Otherwise, processing calls will take longer, and some calls will be missed. Read how Ringostat has simplified…

Case study: 95% increase in received calls for a Polish manufacturer of rubber products

By Holly Linden

December 27, 2023

It’s hard to imagine a gym, production facility, or car interior without rubber products. Demand for them is high, but many online stores also sell similar products. Therefore, a company selling rubber products needs to stand out from the competition, including with…

Case study: Ringostat telephony for the Bulgarian Ototon Hearing Center

By Holly Linden

November 2, 2023

Fitting hearing aids is a complex process that requires more than a single visit to a hearing center. The client goes through such stages as a hearing test, determination of the degree of hearing loss, fitting of hearing aids, sound adjustment, etc. The patient chooses a…

Case study: how call tracking and telephony help a Polish telecommunications services portal

By Holly Linden

October 25, 2023

New services that make life and work easier are constantly appearing on the market. But not all of them are clear to the target audience. This is where a phone conversation with a service provider comes in handy. Similarly, when there are many offers on the portal and you…

Case study: telephony and Ringostat Smart Phone for an insurance application

By Holly Linden

September 20, 2023

It may seem that customers and companies in the digital sphere don’t communicate by phone at all. Especially when the interaction takes place through an app. But this is not the case at all, and Ensuria‘s experience proves it. Read how Ringostat helps to attract…

Case Studies For business

Case Study: +20% productivity of the call center of a Bulgarian online smartphone store

By Holly Linden

August 11, 2023

The speed of answering the call and processing each order is what “brick by brick” makes up the overall productivity of a call center. And with it, the profitability of the company is increasing. The case study of Swipe.bg online store tells how to grow the team’s…

Case study: telephony for a beauty salon in Poland

By Holly Linden

March 15, 2023

When a person goes to a beauty salon, they usually expect a “bonus” — pleasant communication with administrators and masters. After all, a beauty studio plays the role of a kind of relaxation zone, where everyone is polite, punctual, and understands the client…

Ringostat telephony and data to control the sales department in the field of IT education

By Holly Linden

February 27, 2023

What is not controlled is not fulfilled. This is the rightful opinion of Ringostat‘s client, the GoIT Polska course platform. Sales and training support there are carried out over the phone, so some of the most important metrics to track are related to calls. Read how…

Use Case: how a Polish employment agency reduced the cost of B2B leads by 43%

By Holly Linden

October 5, 2022

In the manufacturing and food industry, the staff is often hired “in bulk”. And for this it is easier to contact an employment agency that will quickly find the right employees. But how can such an agency advertise itself among buiseness? Alina, a specialist in…

Use Case: Ringostat telephony for Maxi.az — one of the top online stores in Azerbaijan

By Holly Linden

September 27, 2022

Large retailers value every minute of the sales department and do everything to make customers as satisfied as possible. And they are often helped by the integration of virtual PBX and CRM. In this use case, we will tell you how it is used by one of the most famous online…