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For business

114 posts
For businessRingostat Features

Updated Ringostat Chat: How to Increase Website Conversion and Sell More

By Iryna Harmash
September 2, 2025
Phone numbers, messengers, and contact forms give website visitors several ways to reach out — yet most leave without making contact. Calling isn’t always convenient, especially during work hours or in public. Contact forms often feel like messages sent into the void —…
For business

5 Dashboard Metrics for Head of Sales: What to Track to Hit Your Targets

By Iryna Harmash
August 7, 2025
Your sales team is working hard, managers report numerous calls from prospects daily, yet month after month you’re only hitting 70-80% of your sales targets? Many sales leaders rely on gut feeling instead of hard data. However, there are several key metrics that can…
For business

How Cross-Selling and Upselling in the cart increase sales in an online store

By Iryna Harmash
May 2, 2025
For any e-commerce business, maximizing profitability and increasing sales is crucial. Naturally, all sellers aim to increase the average order value in their online stores. To solve this problem, there are proven solutions: cross-selling and upselling techniques. The…
For businessRingostat Features

Checklist for Auditing Missed Calls in the Sales Department

By Iryna Harmash
April 29, 2025
Do you know how many potential customers your company loses each day due to missed calls? According to statistics, about 85% of potential customers who were unable to get through on their first attempt will not call again. This means, businesses rarely get a second chance.
For businessRingostat Features

How to Understand if Your Remote Managers Are Losing Clients: 7 Warning Signs and Control Tools

By Iryna Harmash
April 29, 2025
Your business is running, sales managers handle calls, but conversion rates are dropping and profits have stalled. What’s happening? If your team works remotely, the issue likely stems from communication gaps you cannot fully monitor. How can you understand whether…
About DigitalFor businessRingostat Features

Business Communication Security: Ringostat Achieves Latest ISO/IEC 27001:2022 Certification

By Yelizaveta Omelchenko
April 3, 2025
Ringostat has become the business communications platform to receive the latest version of the international information security standard — ISO/IEC 27001:2022 certification. This is an additional confirmation that we protect our customers’ data to the highest…
For businessRingostat Features

Seamless Team Communication: How to Easily Connect In-Office Staff with Remote Workers

By Ольга Феоктістова
November 1, 2024
The modern world is becoming increasingly mobile, and work formats are also changing. Many companies are transitioning to a hybrid work system. Some employees work in the office, while others work remotely or frequently travel to clients, production facilities, etc. How can…
About DigitalFor businessRingostat Features

What is FCR, how to increase it and close deals faster

By Holly Linden
October 24, 2024
According to a CX SQM study, 95% of customers continue cooperating with companies that resolve their requests during the first call. Address client needs right away, and you’ll increase customer loyalty and accelerate sales. But how to do it? Focus on your call center…
About DigitalFor businessRingostat Features

7 ways to build a personalized customer experience

By Holly Linden
October 9, 2024
According to Hyken’s research, 81% of customers prefer to shop with companies that personalize their experience. Moreover, 70% appreciate that employees know about their previous interactions with the company. However, not all businesses consider this level of service…
For business

Inbound leads: who they are and how sales teams can turn them into customers

By Holly Linden
September 6, 2024
Leads are usually divided into several types according to the degree of interest. Each type requires a separate approach. This article will discuss inbound leads, i.e., potential buyers who contact the company themselves. Find their inherent features and how to bring them to…
For business

Outbound leads: who are they, what are their characteristics, and how to sell to them

By Holly Linden
September 4, 2024
Working with cold leads is challenging. According to statistics, 92% of sales professionals give up after four “no’s” when communicating with cold leads. But there are many reasons not to stop working with them: reaching a new audience that hasn’t heard of…
About DigitalFor business

Using Email Signatures as a Marketing Tool: Ideas for Generating Leads and Promoting Business

By Holly Linden
June 4, 2024
Have you ever thought of how the footer of your email can influence your business? Absolutely, you can end your email messages with something like “Best regards” and your name next to your title. But is that enough in a world where everyone is vying for attention? In…
For business

Turbocharge Your Business with the SPIN Sales Method

By Holly Linden
May 31, 2024
According to research, two main things often repel customers. The first is when a sales manager is overly pushy, and the second is when they show no interest in the customer’s needs. The SPIN method helps structure the conversation in such a way that the customer…
About DigitalFor business

5 myths that prevent businesses from implementing AI. And why it's not true

By Holly Linden
May 17, 2024
“No way! Our business is not Google or Amazon, and we don’t have the same budgets. Besides, our company doesn’t even have programmers”. This is roughly what some entrepreneurs think when it comes to implementing AI. All of this is the result of misconceptions…
For businessRingostat Features

Ringostat AI Supervisor: analyze 100% of customer conversations with artificial intelligence

By Holly Linden
March 27, 2024
Ringostat released AI built into the platform’s interface almost a year ago. It analyzes phone calls, recommends next steps, and does much more. Now, we are presenting the Ringostat AI Supervisor service. This AI analyzes all communication and solves the problem of…
About DigitalFor business

Newsletter Personalization — Making Every Subscriber Feel Special

By Holly Linden
March 1, 2024
Epsilon found that consumers are 80% more likely to purchase when a brand offers personalized experiences. This data-driven approach increases the likelihood of purchases and enhances subscribers’ overall satisfaction. This article by Canary Mail aims to provide…
About DigitalFor business

Ultimate Google Ad Assets tutorial to safeguard your ad campaigns

By Holly Linden
February 6, 2024
Those working with Google Ads are familiar with the fact that the advertising system often undergoes various changes – from interface updates to introducing new features. Advertisers typically receive notifications about the most significant changes via email or account…
For businessRingostat Features

AI for contact centers and sales teams: examples for e-commerce

By Holly Linden
January 23, 2024
According to statistics, e-commerce companies were leaders in AI adoption in 2022. Now, when the pace of this technology is only growing. 84% of e-commerce representatives are either actively adopting AI or consider it a priority. So what makes such a digital assistant so…
About DigitalFor business

Top 10 Tips on Using Contextual Advertising in Tourism

By Holly Linden
January 15, 2024
Entering the market for a new company, regardless of the industry, is a complex undertaking that requires careful analysis. Contextual advertising in tourism is one of the most effective ways to attract potential customers. But you need to understand how to set it up…
About DigitalFor business

Main Types of Websites: Choosing the Right Platform for Your Business

By Holly Linden
January 11, 2024
Despite the popularity of social networks, most Ukrainians turn to Google when searching for clothing, cosmetics, manicure services, or hotels. Having an online presence in the form of a website is a mandatory condition for a business aspiring to grow. But what should this…
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