Your sales team is working hard, managers report numerous calls from prospects daily, yet month after month you’re only hitting 70-80% of your sales targets? Many sales leaders rely on gut feeling instead of hard data. However, there are several key metrics that can…
“We missed our sales targets again this month”, the sales director reports to the CEO. The reason? Managers are missing half their calls, top performers can’t work effectively from home, and call data has to be entered into CRM manually — eating uptime and…
Case study OptiFeed: how a Polish company saves up to 1 working hour per day thanks to IVR
July 25, 2025
According to Aberdeen Group, interactive voice response (IVR) can reduce customer service costs by 30%. After all, managers don’t waste time just transferring calls to colleagues. This means they can spend more time working and communicating with their clients. The…
Educational projects are frequent Ringostat clients. After all, they always communicate extensively with customers by phone. Ideally, a prospective student should immediately connect with the right specialist. That’s why voice menu — IVR — is a highly demanded…
“The client said they couldn’t get through for a long time, so they ordered from our competitors”. When a sales manager hears phrases like this from their team, countless questions arise. How many more deals will we lose due to telephony issues? Why is the…
Imagine $2,800 disappearing from your corporate account every day — without any documentation or reports. You’d call security and launch an investigation, wouldn’t you? In reality, that’s exactly how much each missed customer call costs on average when…
You invest in advertising, hire managers, implement CRM systems, but don’t see profit growth? You might already have all the data you need. The problem is that you’re not using it. According to Dun & Bradstreet research, 20% of companies lost customers due to…
Checklist: How to Choose Reliable Telephony That Works During Peak Loads and Crisis Situations
June 26, 2025
Every hour when customers can’t reach your company can cost thousands of dollars. According to research by rSIM, 9 out of 10 businesses worldwide suffer financial losses due to communication problems. Daily, 16% of companies face telephony issues, weekly — 43%. This…
How to Build an Effective Remote Sales Manager Control System: Step-by-Step Guide
June 12, 2025
Remote work has become the new norm for many companies, but alongside its benefits, it also creates unique challenges for sales department managers. This is primarily due to the lack of systems that allow real-time monitoring of remote team effectiveness. In this article…
When a customer can’t get through to your company for the fourth time in a row, they stop calling. A week later, this same customer signs a deal with a competitor worth tens of thousands of dollars. Your sales department is simply handing profits to competitors, and…
For running an online business, having the right priorities is crucial. Today, most companies invest in emotional marketing, trying to reach the largest possible audience and establish close connections with them. Because of this, metrics like engagement, social media…
Every manager knows that losing control over their sales team’s performance puts targets at risk. When part of your team works remotely, oversight becomes even more challenging. How do you know if an employee is genuinely available, or if they’ve simply set their…
Imagine this: a customer who couldn’t reach you is now taking their money to your competitor. And you don’t even know how many such customers you’re losing every single day. So why do companies keep missing calls? And more importantly, how can you prevent losing…
For any e-commerce business, maximizing profitability and increasing sales is crucial. Naturally, all sellers aim to increase the average order value in their online stores. To solve this problem, there are proven solutions: cross-selling and upselling techniques. The…
Do you know how many potential customers your company loses each day due to missed calls? According to statistics, about 85% of potential customers who were unable to get through on their first attempt will not call again. This means, businesses rarely get a second chance.
How to Understand if Your Remote Managers Are Losing Clients: 7 Warning Signs and Control Tools
April 29, 2025
Your business is running, sales managers handle calls, but conversion rates are dropping and profits have stalled. What’s happening? If your team works remotely, the issue likely stems from communication gaps you cannot fully monitor. How can you understand whether…
Business Communication Security: Ringostat Achieves Latest ISO/IEC 27001:2022 Certification
April 3, 2025
Ringostat has become the business communications platform to receive the latest version of the international information security standard — ISO/IEC 27001:2022 certification. This is an additional confirmation that we protect our customers’ data to the highest…
From now on, you’ll be able to find out about our updates in English. Keep an eye out for the opportunities your business can gain from improvements to our platform. Read about IPv6 support for telephony, Ringostat Smart Phone updates, exporting data from the missed…
Case study: how AI helps to evaluate online lessons in an IT academy for children
January 13, 2025
Learning is not an easy process, even for adults. Let’s not talk about children and teenagers who are already mastering “computer” specialties. To make learning as enjoyable and fruitful as possible, the professionalism of teachers and consultants must be carefully…
Case study: how AI speech analytics helped a hearing center to cut call control time by three times
January 10, 2025
Hearing aids are not something that should be bought at random without prior diagnosis and consultation. That’s why Betterton Hearing Center always has a lot of communication with potential clients and their relatives. To ensure high-quality customer service, the…