From now on, you’ll be able to find out about our updates in English. Keep an eye out for the opportunities your business can gain from improvements to our platform. Read about IPv6 support for telephony, Ringostat Smart Phone updates, exporting data from the missed…
Case study: how AI helps to evaluate online lessons in an IT academy for children
January 13, 2025
Learning is not an easy process, even for adults. Let’s not talk about children and teenagers who are already mastering “computer” specialties. To make learning as enjoyable and fruitful as possible, the professionalism of teachers and consultants must be carefully…
Case study: how AI speech analytics helped a hearing center to cut call control time by three times
January 10, 2025
Hearing aids are not something that should be bought at random without prior diagnosis and consultation. That’s why Betterton Hearing Center always has a lot of communication with potential clients and their relatives. To ensure high-quality customer service, the…
Ringostat's live chats — fast, flexible, and client-focused website communication solution
December 2, 2024
79% of businesses report that live website chats positively impact sales. Now, you can experience this advantage first-hand. Ringostat has launched live chat solutions for websites designed to convert more visitors into loyal customers. You’ll enjoy a quick, adaptable…
Case study: Ringostat AI instead of two quality control employees for Keramis
November 7, 2024
Many companies lack qualified personnel. Management has to take on many additional functions, and minimal time is left to control the team. However, this task can now be entrusted to artificial intelligence. Read the case study on how Ringostat conversational intelligence…
Mobile communication became a real breakthrough for businesses many decades ago. However, it soon became apparent that its functionality was insufficient for effective operations. Instead, virtual telephony provided entrepreneurs with all the necessary tools: voice menus…
Seamless Team Communication: How to Easily Connect In-Office Staff with Remote Workers
November 1, 2024
The modern world is becoming increasingly mobile, and work formats are also changing. Many companies are transitioning to a hybrid work system. Some employees work in the office, while others work remotely or frequently travel to clients, production facilities, etc. How can…
According to a CX SQM study, 95% of customers continue cooperating with companies that resolve their requests during the first call. Address client needs right away, and you’ll increase customer loyalty and accelerate sales. But how to do it? Focus on your call center…
A sales rep’s productivity is the ratio between sales metrics and the resources they use to achieve these metrics. The less time and effort an employee needs to achieve their goal, the higher their productivity, leading to better sales and higher company revenue.
According to Hyken’s research, 81% of customers prefer to shop with companies that personalize their experience. Moreover, 70% appreciate that employees know about their previous interactions with the company. However, not all businesses consider this level of service…
Ringostat Smart Phone 2.0: an overview of all the features for effective lead processing
October 2, 2024
Ringostat Smart Phone is a cross-platform application for calls, chats, CRM and real-time analytics. With it, you can access full-fledged business telephony wherever you are — in the office or out of it. Read our in-depth review of Ringostat Smart Phone’s features to…
Inbound leads: who they are and how sales teams can turn them into customers
September 6, 2024
Leads are usually divided into several types according to the degree of interest. Each type requires a separate approach. This article will discuss inbound leads, i.e., potential buyers who contact the company themselves. Find their inherent features and how to bring them to…
Outbound leads: who are they, what are their characteristics, and how to sell to them
September 4, 2024
Working with cold leads is challenging. According to statistics, 92% of sales professionals give up after four “no’s” when communicating with cold leads. But there are many reasons not to stop working with them: reaching a new audience that hasn’t heard of…
In business, as in sports, only those who strive for first place stay ahead. Ringostat embodies this spirit by delivering groundbreaking solutions that keep you ahead of the competition. Over the past 12 months, we’ve introduced a series of innovative updates that have…
Ringostat expands customization for AI-powered conversation intelligence
August 29, 2024
Ringostat has elevated its AI-powered conversation intelligence for sales teams and call centers. The solution, already a game-changer in performance analysis, now offers fully customizable speech analytics. Businesses can set tailored evaluation criteria for different…
Full-fledged business telephony is now right in your smartphone — with Ringostat mobile app
August 27, 2024
Does your team often work away from the office and need to stay in touch with customers via smartphone? Ringostat has a powerful solution for you. Meet a full-fledged business telephony that fits your pocket and won’t “freeze” your phone. The Ringostat Smart Phone…
Case study: how Ringostat helped increase the number of customer calls for a Polish digital agency
August 15, 2024
Agencies that launch advertising for businesses need effective promotion themselves. And it’s impossible without call analytics if some customers contact the company by phone. This is exactly the situation of the Polish digital agency Verseo. Its specialists use…
Case study: 6.5% increase in conversion rate for Lexus and Toyota dealer
July 9, 2024
Car dealers face a tough challenge in standing out from the competition, especially when brands have strict guidelines for their websites, creatives, and car ads. However, City Plaza has cracked the code for effective promotion. A key part of their strategy is Ringostat call…
This guide is for those who work with data in Google Spreadsheets. It will be especially useful for small business owners and sales reps—if their KPIs are related to call handling. Thanks to this upload, it will be easier for you to evaluate the…
Case study: how AI saves a US company 4 hours of team control every week
June 21, 2024
It is believed that in the West, customers practically do not call brands, and all communication occurs exclusively online. But this is not true — it depends on the niche. The American company Ardmor makes and receives more than 2000 calls a week. It is simply impossible…