Ringostat blog: posts about marketing and analytics

Ringostat's live chats — fast, flexible, and client-focused website communication solution

December 2, 2024

79% of businesses report that live website chats positively impact sales. Now, you can experience this advantage first-hand. Ringostat has launched live chat solutions for websites designed to convert more visitors into loyal customers. You’ll enjoy a quick, adaptable…

Case Studies

Case study: Ringostat AI instead of two quality control employees for Keramis

By Holly Linden

November 7, 2024

Many companies lack qualified personnel. Management has to take on many additional functions, and minimal time is left to control the team. However, this task can now be entrusted to artificial intelligence. Read the case study on how Ringostat conversational intelligence…

About Digital Ringostat Features

5 Requirements for Call Centers and Sales Departments in 2024

By Ольга Феоктістова

November 5, 2024

Mobile communication became a real breakthrough for businesses many decades ago. However, it soon became apparent that its functionality was insufficient for effective operations. Instead, virtual telephony provided entrepreneurs with all the necessary tools: voice menus…

For business Ringostat Features

Seamless Team Communication: How to Easily Connect In-Office Staff with Remote Workers

By Ольга Феоктістова

November 1, 2024

The modern world is becoming increasingly mobile, and work formats are also changing. Many companies are transitioning to a hybrid work system. Some employees work in the office, while others work remotely or frequently travel to clients, production facilities, etc. How can…

About Digital For business Ringostat Features

What is FCR, how to increase it and close deals faster

By Holly Linden

October 24, 2024

According to a CX SQM study, 95% of customers continue cooperating with companies that resolve their requests during the first call. Address client needs right away, and you’ll increase customer loyalty and accelerate sales. But how to do it? Focus on your call center…

About Digital

6 functions to increase sales rep productivity

By Iryna Harmash

October 18, 2024

A sales rep’s productivity is the ratio between sales metrics and the resources they use to achieve these metrics. The less time and effort an employee needs to achieve their goal, the higher their productivity, leading to better sales and higher company revenue.

About Digital For business Ringostat Features

7 ways to build a personalized customer experience

By Holly Linden

October 9, 2024

According to Hyken’s research, 81% of customers prefer to shop with companies that personalize their experience. Moreover, 70% appreciate that employees know about their previous interactions with the company. However, not all businesses consider this level of service…

Ringostat Features

Ringostat Smart Phone 2.0: an overview of all the features for effective lead processing

By Holly Linden

October 2, 2024

Ringostat Smart Phone is a cross-platform application for calls, chats, CRM and real-time analytics. With it, you can access full-fledged business telephony wherever you are — in the office or out of it. Read our in-depth review of Ringostat Smart Phone’s features to…

For business

Inbound leads: who they are and how sales teams can turn them into customers

By Holly Linden

September 6, 2024

Leads are usually divided into several types according to the degree of interest. Each type requires a separate approach. This article will discuss inbound leads, i.e., potential buyers who contact the company themselves. Find their inherent features and how to bring them to…

For business

Outbound leads: who are they, what are their characteristics, and how to sell to them

By Holly Linden

September 4, 2024

Working with cold leads is challenging. According to statistics, 92% of sales professionals give up after four “no’s” when communicating with cold leads. But there are many reasons not to stop working with them: reaching a new audience that hasn’t heard of…

Ringostat Features

Ringostat rolls out 6 new-era updates since last September

By Holly Linden

September 2, 2024

In business, as in sports, only those who strive for first place stay ahead. Ringostat embodies this spirit by delivering groundbreaking solutions that keep you ahead of the competition. Over the past 12 months, we’ve introduced a series of innovative updates that have…

About Digital

Ringostat expands customization for AI-powered conversation intelligence

By Holly Linden

August 29, 2024

Ringostat has elevated its AI-powered conversation intelligence for sales teams and call centers. The solution, already a game-changer in performance analysis, now offers fully customizable speech analytics. Businesses can set tailored evaluation criteria for different…

Ringostat Features

Full-fledged business telephony is now right in your smartphone — with Ringostat mobile app

By Holly Linden

August 27, 2024

Does your team often work away from the office and need to stay in touch with customers via smartphone? Ringostat has a powerful solution for you. Meet a full-fledged business telephony that fits your pocket and won’t “freeze” your phone. The Ringostat Smart Phone…

Case Studies

Case study: how Ringostat helped increase the number of customer calls for a Polish digital agency

By Ольга Феоктістова

August 15, 2024

Agencies that launch advertising for businesses need effective promotion themselves. And it’s impossible without call analytics if some customers contact the company by phone. This is exactly the situation of the Polish digital agency Verseo. Its specialists use…

Case Studies

Case study: 6.5% increase in conversion rate for Lexus and Toyota dealer

By Holly Linden

July 9, 2024

Car dealers face a tough challenge in standing out from the competition, especially when brands have strict guidelines for their websites, creatives, and car ads. However, City Plaza has cracked the code for effective promotion. A key part of their strategy is Ringostat call…

Ringostat Features

Setting up dynamic upload from the call log to Google Spreadsheets

By Ольга Феоктістова

July 2, 2024

This guide is for those who work with data in Google Spreadsheets. It will be especially useful for small business owners and sales reps—if their KPIs are related to call handling. Thanks to this upload, it will be easier for you to evaluate the…

Case Studies

Case study: how AI saves a US company 4 hours of team control every week

By Holly Linden

June 21, 2024

It is believed that in the West, customers practically do not call brands, and all communication occurs exclusively online. But this is not true — it depends on the niche. The American company Ardmor makes and receives more than 2000 calls a week. It is simply impossible…

About Digital

How to reduce the average time spent on cold calls without compromising their quality

By Holly Linden

June 6, 2024

According to research by Selling Power, 48% of sales managers are afraid to make cold calls. There are several reasons for this fear. Firstly, initiating the first contact with a stranger is challenging. Secondly, there are biases regarding the effectiveness of this tool.

About Digital For business

Using Email Signatures as a Marketing Tool: Ideas for Generating Leads and Promoting Business

By Holly Linden

June 4, 2024

Have you ever thought of how the footer of your email can influence your business? Absolutely, you can end your email messages with something like “Best regards” and your name next to your title. But is that enough in a world where everyone is vying for attention? In…

For business

Turbocharge Your Business with the SPIN Sales Method

By Holly Linden

May 31, 2024

According to research, two main things often repel customers. The first is when a sales manager is overly pushy, and the second is when they show no interest in the customer’s needs. The SPIN method helps structure the conversation in such a way that the customer…

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