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case study

Case Studies

Case study: how AI helps to evaluate online lessons in an IT academy for children

By Holly Linden
January 13, 2025
Learning is not an easy process, even for adults. Let’s not talk about children and teenagers who are already mastering “computer” specialties. To make learning as enjoyable and fruitful as possible, the professionalism of teachers and consultants must be carefully…
Case Studies

Case study: how AI speech analytics helped a hearing center to cut call control time by three times

By Holly Linden
January 10, 2025
Hearing aids are not something that should be bought at random without prior diagnosis and consultation. That’s why Betterton Hearing Center always has a lot of communication with potential clients and their relatives. To ensure high-quality customer service, the…
Case Studies

Case study: Ringostat AI instead of two quality control employees for Keramis

By Holly Linden
November 7, 2024
Many companies lack qualified personnel. Management has to take on many additional functions, and minimal time is left to control the team. However, this task can now be entrusted to artificial intelligence. Read the case study on how Ringostat conversational intelligence…
Case Studies

Case study: how Ringostat helped increase the number of customer calls for a Polish digital agency

By Ольга Феоктістова
August 15, 2024
Agencies that launch advertising for businesses need effective promotion themselves. And it’s impossible without call analytics if some customers contact the company by phone. This is exactly the situation of the Polish digital agency Verseo. Its specialists use…
Case Studies

Case study: 6.5% increase in conversion rate for Lexus and Toyota dealer

By Holly Linden
July 9, 2024
Car dealers face a tough challenge in standing out from the competition, especially when brands have strict guidelines for their websites, creatives, and car ads. However, City Plaza has cracked the code for effective promotion. A key part of their strategy is Ringostat call…
Case Studies

Case study: how AI saves a US company 4 hours of team control every week

By Holly Linden
June 21, 2024
It is believed that in the West, customers practically do not call brands, and all communication occurs exclusively online. But this is not true — it depends on the niche. The American company Ardmor makes and receives more than 2000 calls a week. It is simply impossible…
Case StudiesRingostat Features

How Ukrainian IT school using AI Ringostat cuts Sales Manager oversight by 10x

By Holly Linden
May 1, 2024
Ringostat emerges as a trailblazer in Ukrainian tech innovation, revolutionising the landscape of business telephony. With the introduction of artificial intelligence integration last year, our platform redefined efficiency by saving clients’ time in overseeing sales…
Case Studies

Case Study: how Ringostat Supervisor AI analyses sales conversations across three scenarios and 90+ criteria

By Holly Linden
April 30, 2024
In the dynamic realm of sales leadership, where scrutiny and attention to detail are paramount, Andriy Krupkin’s Sales Bureau leadership has long epitomised excellence, investing over 8 hours weekly in analysing sales reps’ conversations. However, the paradigm shifts…
Case Studies

Case study: business telephony and integration with Salesforce for an e-procurement portal

By Holly Linden
April 25, 2024
It is extremely important to record the history of communication with customers regarding money and legal issues. Companies that discuss such things with customers should also respond as quickly as possible and maintain a high standard of service. To achieve all of this, the…
Case Studies

Case Study: How a Polish company tripled its callvolume handling without increasing workforce

By Holly Linden
February 12, 2024
Unlocking the potential for increased revenue lies in the simple act of being accessible to all potential customers. In the case of the Polish company Regeneruj, this accessibility is facilitated by Ringostat’s telephony solutions. With meticulously designed…
Case Studies

Ringostat case study: telephony for a Polish translation agency

By Holly Linden
January 17, 2024
Often, companies start with just one person and then grow their staff. But even at the start, it’s crucial to have business telephony with all its benefits. Otherwise, processing calls will take longer, and some calls will be missed. Read how Ringostat has simplified…
Case Studies

Case study: 95% increase in received calls for a Polish manufacturer of rubber products

By Holly Linden
December 27, 2023
It’s hard to imagine a gym, production facility, or car interior without rubber products. Demand for them is high, but many online stores also sell similar products. Therefore, a company selling rubber products needs to stand out from the competition, including with…
Case Studies

Case study: Ringostat telephony for the Bulgarian Ototon Hearing Center

By Holly Linden
November 2, 2023
Fitting hearing aids is a complex process that requires more than a single visit to a hearing center. The client goes through such stages as a hearing test, determination of the degree of hearing loss, fitting of hearing aids, sound adjustment, etc. The patient chooses a…
Case Studies

Case study: how call tracking and telephony help a Polish telecommunications services portal

By Holly Linden
October 25, 2023
New services that make life and work easier are constantly appearing on the market. But not all of them are clear to the target audience. This is where a phone conversation with a service provider comes in handy. Similarly, when there are many offers on the portal and you…
Case Studies

Case study: telephony and Ringostat Smart Phone for an insurance application

By Holly Linden
September 20, 2023
It may seem that customers and companies in the digital sphere don’t communicate by phone at all. Especially when the interaction takes place through an app. But this is not the case at all, and Ensuria‘s experience proves it. Read how Ringostat helps to attract…
Case StudiesFor business

Case Study: +20% productivity of the call center of a Bulgarian online smartphone store

By Holly Linden
August 11, 2023
The speed of answering the call and processing each order is what “brick by brick” makes up the overall productivity of a call center. And with it, the profitability of the company is increasing. The case study of Swipe.bg online store tells how to grow the team’s…

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