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case study

Case Studies

Case study: telephony and Ringostat Smart Phone for an insurance application

By Holly Linden
September 20, 2023
It may seem that customers and companies in the digital sphere don’t communicate by phone at all. Especially when the interaction takes place through an app. But this is not the case at all, and Ensuria‘s experience proves it. Read how Ringostat helps to attract…
Case StudiesSales

Case Study: +20% productivity of the call center of a Bulgarian online smartphone store

By Holly Linden
August 11, 2023
The speed of answering the call and processing each order is what “brick by brick” makes up the overall productivity of a call center. And with it, the profitability of the company is increasing. The case study of Swipe.bg online store tells how to grow the team’s…
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