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Holly Linden

138 posts
Case Studies

Case study: how AI helps to evaluate online lessons in an IT academy for children

By Holly Linden
January 13, 2025
Learning is not an easy process, even for adults. Let’s not talk about children and teenagers who are already mastering “computer” specialties. To make learning as enjoyable and fruitful as possible, the professionalism of teachers and consultants must be carefully…
Case Studies

Case study: how AI speech analytics helped a hearing center to cut call control time by three times

By Holly Linden
January 10, 2025
Hearing aids are not something that should be bought at random without prior diagnosis and consultation. That’s why Betterton Hearing Center always has a lot of communication with potential clients and their relatives. To ensure high-quality customer service, the…
Ringostat Features

Ringostat's live chats — fast, flexible, and client-focused website communication solution

By Holly Linden
December 2, 2024
79% of businesses report that live website chats positively impact sales. Now, you can experience this advantage first-hand. Ringostat has launched live chat solutions for websites designed to convert more visitors into loyal customers. You’ll enjoy a quick, adaptable…
Case Studies

Case study: Ringostat AI instead of two quality control employees for Keramis

By Holly Linden
November 7, 2024
Many companies lack qualified personnel. Management has to take on many additional functions, and minimal time is left to control the team. However, this task can now be entrusted to artificial intelligence. Read the case study on how Ringostat conversational intelligence…
About DigitalFor businessRingostat Features

What is FCR, how to increase it and close deals faster

By Holly Linden
October 24, 2024
According to a CX SQM study, 95% of customers continue cooperating with companies that resolve their requests during the first call. Address client needs right away, and you’ll increase customer loyalty and accelerate sales. But how to do it? Focus on your call center…
About DigitalFor businessRingostat Features

7 ways to build a personalized customer experience

By Holly Linden
October 9, 2024
According to Hyken’s research, 81% of customers prefer to shop with companies that personalize their experience. Moreover, 70% appreciate that employees know about their previous interactions with the company. However, not all businesses consider this level of service…
Ringostat Features

Ringostat Smart Phone 2.0: an overview of all the features for effective lead processing

By Holly Linden
October 2, 2024
Ringostat Smart Phone is a cross-platform application for calls, chats, CRM and real-time analytics. With it, you can access full-fledged business telephony wherever you are — in the office or out of it. Read our in-depth review of Ringostat Smart Phone’s features to…
For business

Inbound leads: who they are and how sales teams can turn them into customers

By Holly Linden
September 6, 2024
Leads are usually divided into several types according to the degree of interest. Each type requires a separate approach. This article will discuss inbound leads, i.e., potential buyers who contact the company themselves. Find their inherent features and how to bring them to…
For business

Outbound leads: who are they, what are their characteristics, and how to sell to them

By Holly Linden
September 4, 2024
Working with cold leads is challenging. According to statistics, 92% of sales professionals give up after four “no’s” when communicating with cold leads. But there are many reasons not to stop working with them: reaching a new audience that hasn’t heard of…
Ringostat Features

Ringostat rolls out 6 new-era updates since last September

By Holly Linden
September 2, 2024
In business, as in sports, only those who strive for first place stay ahead. Ringostat embodies this spirit by delivering groundbreaking solutions that keep you ahead of the competition. Over the past 12 months, we’ve introduced a series of innovative updates that have…
About Digital

Ringostat expands customization for AI-powered conversation intelligence

By Holly Linden
August 29, 2024
Ringostat has elevated its AI-powered conversation intelligence for sales teams and call centers. The solution, already a game-changer in performance analysis, now offers fully customizable speech analytics. Businesses can set tailored evaluation criteria for different…
Ringostat Features

Full-fledged business telephony is now right in your smartphone — with Ringostat mobile app

By Holly Linden
August 27, 2024
Does your team often work away from the office and need to stay in touch with customers via smartphone? Ringostat has a powerful solution for you. Meet a full-fledged business telephony that fits your pocket and won’t “freeze” your phone. The Ringostat Smart Phone…
Case Studies

Case study: 6.5% increase in conversion rate for Lexus and Toyota dealer

By Holly Linden
July 9, 2024
Car dealers face a tough challenge in standing out from the competition, especially when brands have strict guidelines for their websites, creatives, and car ads. However, City Plaza has cracked the code for effective promotion. A key part of their strategy is Ringostat call…
Case Studies

Case study: how AI saves a US company 4 hours of team control every week

By Holly Linden
June 21, 2024
It is believed that in the West, customers practically do not call brands, and all communication occurs exclusively online. But this is not true — it depends on the niche. The American company Ardmor makes and receives more than 2000 calls a week. It is simply impossible…
About Digital

How to reduce the average time spent on cold calls without compromising their quality

By Holly Linden
June 6, 2024
According to research by Selling Power, 48% of sales managers are afraid to make cold calls. There are several reasons for this fear. Firstly, initiating the first contact with a stranger is challenging. Secondly, there are biases regarding the effectiveness of this tool.
About DigitalFor business

Using Email Signatures as a Marketing Tool: Ideas for Generating Leads and Promoting Business

By Holly Linden
June 4, 2024
Have you ever thought of how the footer of your email can influence your business? Absolutely, you can end your email messages with something like “Best regards” and your name next to your title. But is that enough in a world where everyone is vying for attention? In…
For business

Turbocharge Your Business with the SPIN Sales Method

By Holly Linden
May 31, 2024
According to research, two main things often repel customers. The first is when a sales manager is overly pushy, and the second is when they show no interest in the customer’s needs. The SPIN method helps structure the conversation in such a way that the customer…
Ringostat Features

Guide: how Ringostat Power Dialer works in the application for calls and CRM

By Holly Linden
May 24, 2024
Ringostat Power Dialer is an option for automatically dialing your customers, saving your team time and money. You upload the numbers you want to call, and Ringostat automatically dials them, so the operator only needs to communicate with customers. This guide will show you…
Ringostat Features

Automatically dial customers with Power Dialer, saving up to 7 seconds on each call

By Holly Linden
May 22, 2024
Copying a number, pasting, dialing — these small actions take only seconds. But when you have to call hundreds of customers, these time-consuming actions gradually add up to hours. To save you from this problem, Ringostat has released Power Dialer. Outbound call centers…
About DigitalFor business

5 myths that prevent businesses from implementing AI. And why it's not true

By Holly Linden
May 17, 2024
“No way! Our business is not Google or Amazon, and we don’t have the same budgets. Besides, our company doesn’t even have programmers”. This is roughly what some entrepreneurs think when it comes to implementing AI. All of this is the result of misconceptions…
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      Guide: how Ringostat Power Dialer works in the application for calls and CRM

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      How AI replaces a supervisor in an IT academy for children by analyzing customer conversations

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