Ringostat has become the first Ukrainian business communications platform to receive the latest version of the international information security standard — ISO/IEC 27001:2022 certification. This is an additional confirmation that we protect our customers’ data to the highest international standards.
Imagine the situation: information about your clients, details of negotiations, internal communications and other sensitive data are exposed to the public as a result of a cyberattack. Businesses can suffer not only reputational but also direct material damage, especially in sensitive niches.
Today, this is becoming a reality for many companies around the world. When hackers attacked Twilio in 2022, they gained access to the data of several hundred customers. And it was not just an ordinary company, but one of the leaders in the communications market, whose clients included Signal and Okta! The cost of mitigation was millions of dollars, a drop in stock market shares, and a global loss of trust from customers and partners.
“At Ringostat, we understand that the data we process and store is one of the most valuable assets for our customers. Therefore, protection and security is something we have always paid great attention to. However, over time, the question arose: was this protection sufficiently systematic? We needed a clear standard that would help us streamline our work, as well as confirmation from an external authorised auditor that everything was in order. In addition, as the company grew, our clients became large businesses that demanded official proof of data security. That’s why we turned to the international standard ISO/IEC 27001 and the corresponding world-renowned auditor for certification”.
Oleksandr Maksymeniuk
Founder and CVO of Ringostat
What does this mean for your business? If you’re already one of our clients, you can rest easy knowing that your phone calls, chats, messages, marketing data, and CRM integrations are now safeguarded with even more robust security. And if you’re not with us yet, maybe it’s time to see what you’re missing out on.
Why ISO/IEC 27001:2022 Certification?
The ISO/IEC 27001 certification for information security is like an MOT for a car — only much tougher. Sure, you can keep going without it, but the risk of something going wrong increases significantly. It’s not just a certificate on the wall; it’s a stamp of approval that you meet the highest international security standards. It proves your company has a comprehensive data protection system in place, covering everything from technical measures to staff training and physical security.
But here’s the key detail — the 2022 version. Why are we stressing this, and why does it matter?
The latest version of the standard, unlike the 2013 one, addresses changes that are particularly relevant for cloud-based communication solutions.
- Cloud Technology Security. The latest version significantly tightens security for cloud services, including virtual PBXs and more — ensuring your data stays safe in the cloud.
- Remote Work Protection. New, tailored security requirements have been introduced for remote work, which is especially crucial for users of our Ringostat Smart Phone app.
- Protection Against Modern Cyber Threats. The standard now includes robust defences against the newest types of cyberattacks that have emerged in recent years — keeping you ahead of evolving threats.
What does this mean for your business in practice?
The ISO/IEC 27001:2022 certification spans the entire Ringostat platform — development, sales, and support. This means that your data is safeguarded to the highest international standards, covering:
- recordings of client calls;
- complete call history;
- messages from chats and messaging apps;
- insights into the performance of your advertising campaigns and keywords;
- data shared through CRM integrations;
- information processed via the Ringostat Smart Phone app;
- details of current and potential clients;
- and much more.
Particularly illustrative will be examples of two real scenarios
Scenario 1. A CEO of a construction company discusses the details of a new £3 million residential project with an investor — everything from financing to project timelines and potential regulatory challenges.
Scenario 2. A service company manager stores conversations with VIP clients in their CRM, including sensitive personal data, pricing agreements, and delivery schedules.
The Consequences of a Data Leak
In the first scenario, a data breach could derail the entire project and result in millions in lost investment. In the second, it could cause financial damage to the client and potentially lead to costly legal action. And let’s not even get started on the damage to your reputation.
How Ringostat Protects You
By using Ringostat’s platform, certified with ISO/IEC 27001:2022 standards, you can rest assured that your sensitive information is well-protected. Data is stored in a highly secure environment, and only authorised users with the proper access can get to it.
It’s Important to Know. ISO/IEC 27001:2022 certification covers Ringostat’s internal processes, systems, and approaches to data protection. We ensure your data is safe within our system and monitor how our team handles that information. However, if your computer is compromised by malware or hackers gain access due to user mistakes, those risks fall outside our control.
That’s why choosing a communications provider who takes data security seriously, and holds the right certifications, is absolutely crucial.
With Ringostat, you get.
- Protection from industrial espionage — sensitive discussions about pricing, partner names, development plans, and strategies are fully safeguarded from prying competitors.
- Secure mobility — your team can work from mobile devices anywhere, with peace of mind knowing that data security is always a priority.
- Quick recovery in emergencies — we have a clear plan in place to minimise risks and get your communication systems up and running fast, reducing any potential downtime.
- Protection from financial and reputational damage — a data breach could cost your business millions in fines and lost customer trust — Ringostat helps you avoid that.
- Access to new clients and markets — many large businesses require ISO 27001 certification as a condition for collaboration, especially with key contractors. Having it opens up new opportunities for growth.
How we achieved certification: our journey to reaching the highest security standards
Earning the ISO/IEC 27001:2022 certification was like preparing a professional athlete for the Olympics — a lengthy and challenging journey that demanded a complete transformation of the company.
The process required us to build and maintain a robust ISMS (Information Security Management System). But an ISMS isn’t just a pile of paperwork — it’s a living, breathing framework that encompasses every element of data protection in the company, from technical measures to organisational practices.
This certificate isn’t just a framed document admired by our company’s top management. Each year, we must reaffirm our compliance with the standard through regular surveillance audits to ensure that data security is truly integrated into every process and is continually improving.
Conclusion
According to Statista, by 2025, cybercrime will cost the global economy a staggering $10.5 trillion annually.
When it comes to business communications, data security is non-negotiable. You’re entrusting your most valuable assets — client conversations, sensitive business information, strategic plans, and personal data — to your communication systems.
Now, there’s a platform that doesn’t just talk the talk but backs it up with the world’s most prestigious security certification. Ringostat, with ISO/IEC 27001:2022 standards in place, offers a level of protection that should be top of mind when choosing your business communications solution.
Don’t wait for a data breach to make you realise the importance of security. Safeguard your business today.
- Assess your risks. Think about the valuable information you’re sharing through your communication channels and how much a data breach could truly cost you.
- Check your providers. Check if your providers have the right security certifications? What steps are they taking to safeguard your data?
- Invest in security now. Investing in security — far more affordable than dealing with the fallout from a data breach later.
- Educate your team. The best security systems can be undermined by human error, so make sure your employees are fully trained and aware of the risks.
Give your business the kind of communication security that was once reserved for big corporations. Book a free consultation with our Ringostat experts and find out how our advanced data protection system can take your business to the next level.
