Educational projects are frequent Ringostat clients. After all, they always communicate extensively with customers by phone. Ideally, a prospective student should immediately connect with the right specialist. That’s why voice menu — IVR — is a highly demanded…
From now on, you’ll be able to find out about our updates in English. Keep an eye out for the opportunities your business can gain from improvements to our platform. Read about IPv6 support for telephony, Ringostat Smart Phone updates, exporting data from the missed…
Mobile communication became a real breakthrough for businesses many decades ago. However, it soon became apparent that its functionality was insufficient for effective operations. Instead, virtual telephony provided entrepreneurs with all the necessary tools: voice menus…
According to a CX SQM study, 95% of customers continue cooperating with companies that resolve their requests during the first call. Address client needs right away, and you’ll increase customer loyalty and accelerate sales. But how to do it? Focus on your call center…
According to Hyken’s research, 81% of customers prefer to shop with companies that personalize their experience. Moreover, 70% appreciate that employees know about their previous interactions with the company. However, not all businesses consider this level of service…
Ringostat Smart Phone 2.0: an overview of all the features for effective lead processing
October 2, 2024
Ringostat Smart Phone is a cross-platform application for calls, chats, CRM and real-time analytics. With it, you can access full-fledged business telephony wherever you are — in the office or out of it. Read our in-depth review of Ringostat Smart Phone’s features to…
Inbound leads: who they are and how sales teams can turn them into customers
September 6, 2024
Leads are usually divided into several types according to the degree of interest. Each type requires a separate approach. This article will discuss inbound leads, i.e., potential buyers who contact the company themselves. Find their inherent features and how to bring them to…
Outbound leads: who are they, what are their characteristics, and how to sell to them
September 4, 2024
Working with cold leads is challenging. According to statistics, 92% of sales professionals give up after four “no’s” when communicating with cold leads. But there are many reasons not to stop working with them: reaching a new audience that hasn’t heard of…
How to reduce the average time spent on cold calls without compromising their quality
June 6, 2024
According to research by Selling Power, 48% of sales managers are afraid to make cold calls. There are several reasons for this fear. Firstly, initiating the first contact with a stranger is challenging. Secondly, there are biases regarding the effectiveness of this tool.
Guide: how Ringostat Power Dialer works in the application for calls and CRM
May 24, 2024
Ringostat Power Dialer is an option for automatically dialing your customers, saving your team time and money. You upload the numbers you want to call, and Ringostat automatically dials them, so the operator only needs to communicate with customers. This guide will show you…
Automatically dial customers with Power Dialer, saving up to 7 seconds on each call
May 22, 2024
Copying a number, pasting, dialing — these small actions take only seconds. But when you have to call hundreds of customers, these time-consuming actions gradually add up to hours. To save you from this problem, Ringostat has released Power Dialer. Outbound call centers…
Ringostat mini-CRM: a handy tool that is always at your fingertips
November 27, 2023
It is often said that a CRM system is a must-have for a business. But many companies work without one. With the Ringostat application, you will have your own mini-CRM, which is easy and convenient to use. In addition, it is absolutely free for our users. There are no…
We celebrate Call Tracking Day and traditionally summarize the results every September. Ringostat is constantly evolving to keep you one step ahead of the competition. No matter what’s going on around. For example, artificial intelligence reached impressive heights…
Digital transformation in call centers: how technology is changing sales and service
June 28, 2023
72% of customers go to another company if they face a negative experience. Poor phone service plays a significant role here. That’s why more and more digital solutions for call centers appear every year. Although robots will not replace all consultants soon, technology…
Ringostat Smart Phone has undergone a radical change from a browser extension to a full-fledged application. We’ve already written about all its features and their value for sales teams. And today we’re going to talk about what our customers appreciate about the…
Imagine a perfect app for a manager to communicate with clients and colleagues. One click is enough to dial a number, and it’s almost impossible to miss a call or chat message. But it’s quite possible to close more deals thanks to useful insights into the…
