According to a CX SQM study, 95% of customers continue cooperating with companies that resolve their requests during the first call. Address client needs right away, and you’ll increase customer loyalty and accelerate sales. But how to do it? Focus on your call center…
According to Hyken’s research, 81% of customers prefer to shop with companies that personalize their experience. Moreover, 70% appreciate that employees know about their previous interactions with the company. However, not all businesses consider this level of service…
Ringostat expands customization for AI-powered conversation intelligence
August 29, 2024
Ringostat has elevated its AI-powered conversation intelligence for sales teams and call centers. The solution, already a game-changer in performance analysis, now offers fully customizable speech analytics. Businesses can set tailored evaluation criteria for different…
How to reduce the average time spent on cold calls without compromising their quality
June 6, 2024
According to research by Selling Power, 48% of sales managers are afraid to make cold calls. There are several reasons for this fear. Firstly, initiating the first contact with a stranger is challenging. Secondly, there are biases regarding the effectiveness of this tool.
Using Email Signatures as a Marketing Tool: Ideas for Generating Leads and Promoting Business
June 4, 2024
Have you ever thought of how the footer of your email can influence your business? Absolutely, you can end your email messages with something like “Best regards” and your name next to your title. But is that enough in a world where everyone is vying for attention? In…
5 myths that prevent businesses from implementing AI. And why it's not true
May 17, 2024
“No way! Our business is not Google or Amazon, and we don’t have the same budgets. Besides, our company doesn’t even have programmers”. This is roughly what some entrepreneurs think when it comes to implementing AI. All of this is the result of misconceptions…
How to increase revenue and close more deals with Ringostat AI Supervisor
May 15, 2024
It was only a year ago that Ringostat introduced artificial intelligence for analyzing phone calls. Since then, we have seen many examples of successful use of the tool by various companies. Now we are training our artificial intelligence to meet the needs of a particular…
Epsilon found that consumers are 80% more likely to purchase when a brand offers personalized experiences. This data-driven approach increases the likelihood of purchases and enhances subscribers’ overall satisfaction. This article by Canary Mail aims to provide…
Those working with Google Ads are familiar with the fact that the advertising system often undergoes various changes – from interface updates to introducing new features. Advertisers typically receive notifications about the most significant changes via email or account…
Entering the market for a new company, regardless of the industry, is a complex undertaking that requires careful analysis. Contextual advertising in tourism is one of the most effective ways to attract potential customers. But you need to understand how to set it up…
Main Types of Websites: Choosing the Right Platform for Your Business
January 11, 2024
Despite the popularity of social networks, most Ukrainians turn to Google when searching for clothing, cosmetics, manicure services, or hotels. Having an online presence in the form of a website is a mandatory condition for a business aspiring to grow. But what should this…
Building a strong online presence: how to create SEO-friendly brand tone of voice
December 15, 2023
Building a strong online presence is more important than ever before. With the rise of digital media and connected customers, companies must ensure their content effectively reaches its intended audience. This article from Kevin Dam, CEO and Founder of Aemorph, will provide…
Contextual advertising, once a straightforward keyword-matching game, has evolved into a complex strategy. 2024 it will harness user behavior and content relevance, adapting to advanced technology and consumer trends. This guide from UAWC Agency delves into five innovative…
Late December and early January are always unusual times in terms of advancement. And in 2023-2024, even more so. Still, you can’t rely on intuition when calculating context costs in such a difficult time. If you have historical data, read how to calculate the budget…
Cold email outreach is a lead generation machine, as it is 40 times more effective at gaining new customers than social media channels. However, this only holds true if you move beyond generic spam and take a targeted, strategic approach to your cold email outreach…
UTM tags help marketers track advertising and organic traffic. For example, to determine from which social media post there are more conversions, which button visitors click on more often, which ads bring customers, and which ones waste budget. We tell you what UTM tags are…
The cover of the American magazine Cosmopolitan became one of the first bold and striking examples of DALL-E neural network application in design. Since then, the world’s companies have been actively experimenting and surprising users with exciting product design…
How to set up goals in Google Analytics 4, and what are the differences from Universal Analytics
July 14, 2023
Universal Analytics was recently “unplugged from the matrix” and stopped accumulating data. While this didn’t affect all accounts immediately from July 1, Google officials said all Universal Analytics accounts have already been “queued”. Therefore, clear…
What some expected and some even feared has happened — Universal Analytics has finally been replaced by Google Analytics 4. Despite the radically new approach, one thing remains the same. You must track absolutely all events, that includes phone calls. Read how to bridge…
Digital transformation in call centers: how technology is changing sales and service
June 28, 2023
72% of customers go to another company if they face a negative experience. Poor phone service plays a significant role here. That’s why more and more digital solutions for call centers appear every year. Although robots will not replace all consultants soon, technology…
