“We missed our sales targets again this month”, the sales director reports to the CEO. The reason? Managers are missing half their calls, top performers can’t work effectively from home, and call data has to be entered into CRM manually — eating uptime and…
“The client said they couldn’t get through for a long time, so they ordered from our competitors”. When a sales manager hears phrases like this from their team, countless questions arise. How many more deals will we lose due to telephony issues? Why is the…
Imagine $2,800 disappearing from your corporate account every day — without any documentation or reports. You’d call security and launch an investigation, wouldn’t you? In reality, that’s exactly how much each missed customer call costs on average when…
You invest in advertising, hire managers, implement CRM systems, but don’t see profit growth? You might already have all the data you need. The problem is that you’re not using it. According to Dun & Bradstreet research, 20% of companies lost customers due to…
Checklist: How to Choose Reliable Telephony That Works During Peak Loads and Crisis Situations
June 26, 2025
Every hour when customers can’t reach your company can cost thousands of dollars. According to research by rSIM, 9 out of 10 businesses worldwide suffer financial losses due to communication problems. Daily, 16% of companies face telephony issues, weekly — 43%. This…
How to Build an Effective Remote Sales Manager Control System: Step-by-Step Guide
June 12, 2025
Remote work has become the new norm for many companies, but alongside its benefits, it also creates unique challenges for sales department managers. This is primarily due to the lack of systems that allow real-time monitoring of remote team effectiveness. In this article…
When a customer can’t get through to your company for the fourth time in a row, they stop calling. A week later, this same customer signs a deal with a competitor worth tens of thousands of dollars. Your sales department is simply handing profits to competitors, and…
For running an online business, having the right priorities is crucial. Today, most companies invest in emotional marketing, trying to reach the largest possible audience and establish close connections with them. Because of this, metrics like engagement, social media…
Every manager knows that losing control over their sales team’s performance puts targets at risk. When part of your team works remotely, oversight becomes even more challenging. How do you know if an employee is genuinely available, or if they’ve simply set their…
Imagine this: a customer who couldn’t reach you is now taking their money to your competitor. And you don’t even know how many such customers you’re losing every single day. So why do companies keep missing calls? And more importantly, how can you prevent losing…
Business Communication Security: Ringostat Achieves Latest ISO/IEC 27001:2022 Certification
April 3, 2025
Ringostat has become the business communications platform to receive the latest version of the international information security standard — ISO/IEC 27001:2022 certification. This is an additional confirmation that we protect our customers’ data to the highest…
Mobile communication became a real breakthrough for businesses many decades ago. However, it soon became apparent that its functionality was insufficient for effective operations. Instead, virtual telephony provided entrepreneurs with all the necessary tools: voice menus…
According to a CX SQM study, 95% of customers continue cooperating with companies that resolve their requests during the first call. Address client needs right away, and you’ll increase customer loyalty and accelerate sales. But how to do it? Focus on your call center…
A sales rep’s productivity is the ratio between sales metrics and the resources they use to achieve these metrics. The less time and effort an employee needs to achieve their goal, the higher their productivity, leading to better sales and higher company revenue.
According to Hyken’s research, 81% of customers prefer to shop with companies that personalize their experience. Moreover, 70% appreciate that employees know about their previous interactions with the company. However, not all businesses consider this level of service…
Ringostat expands customization for AI-powered conversation intelligence
August 29, 2024
Ringostat has elevated its AI-powered conversation intelligence for sales teams and call centers. The solution, already a game-changer in performance analysis, now offers fully customizable speech analytics. Businesses can set tailored evaluation criteria for different…
How to reduce the average time spent on cold calls without compromising their quality
June 6, 2024
According to research by Selling Power, 48% of sales managers are afraid to make cold calls. There are several reasons for this fear. Firstly, initiating the first contact with a stranger is challenging. Secondly, there are biases regarding the effectiveness of this tool.
Using Email Signatures as a Marketing Tool: Ideas for Generating Leads and Promoting Business
June 4, 2024
Have you ever thought of how the footer of your email can influence your business? Absolutely, you can end your email messages with something like “Best regards” and your name next to your title. But is that enough in a world where everyone is vying for attention? In…
5 myths that prevent businesses from implementing AI. And why it's not true
May 17, 2024
“No way! Our business is not Google or Amazon, and we don’t have the same budgets. Besides, our company doesn’t even have programmers”. This is roughly what some entrepreneurs think when it comes to implementing AI. All of this is the result of misconceptions…
How to increase revenue and close more deals with Ringostat AI Supervisor
May 15, 2024
It was only a year ago that Ringostat introduced artificial intelligence for analyzing phone calls. Since then, we have seen many examples of successful use of the tool by various companies. Now we are training our artificial intelligence to meet the needs of a particular…
