Ringostat emerges as a trailblazer in Ukrainian tech innovation, revolutionising the landscape of business telephony. With the introduction of artificial intelligence integration last year, our platform redefined efficiency by saving clients’ time in overseeing sales…
Case Study: how Ringostat Supervisor AI analyses sales conversations across three scenarios and 90+ criteria
April 30, 2024
In the dynamic realm of sales leadership, where scrutiny and attention to detail are paramount, Andriy Krupkin’s Sales Bureau leadership has long epitomised excellence, investing over 8 hours weekly in analysing sales reps’ conversations. However, the paradigm shifts…
Case study: business telephony and integration with Salesforce for an e-procurement portal
April 25, 2024
It is extremely important to record the history of communication with customers regarding money and legal issues. Companies that discuss such things with customers should also respond as quickly as possible and maintain a high standard of service. To achieve all of this, the…
How AI replaces a supervisor in an IT academy for children by analyzing customer conversations
April 11, 2024
Last year, we introduced artificial intelligence to replace a service quality control specialist. The tool automatically analyzes phone calls, finds errors, and advises on improving service. And now, every business can train artificial intelligence for its own needs on…
In the realm of security, robust support is paramount. It’s not merely about safeguarding assets but also about ensuring client safety. However, with hundreds of calls flooding daily, monitoring service becomes overwhelming. Human analysis can fall short, but…
Case Study: How a Polish company tripled its callvolume handling without increasing workforce
February 12, 2024
Unlocking the potential for increased revenue lies in the simple act of being accessible to all potential customers. In the case of the Polish company Regeneruj, this accessibility is facilitated by Ringostat’s telephony solutions. With meticulously designed…
Ringostat case study: telephony for a Polish translation agency
January 17, 2024
Often, companies start with just one person and then grow their staff. But even at the start, it’s crucial to have business telephony with all its benefits. Otherwise, processing calls will take longer, and some calls will be missed. Read how Ringostat has simplified…
Case study: 95% increase in received calls for a Polish manufacturer of rubber products
December 27, 2023
It’s hard to imagine a gym, production facility, or car interior without rubber products. Demand for them is high, but many online stores also sell similar products. Therefore, a company selling rubber products needs to stand out from the competition, including with…
Fitting hearing aids is a complex process that requires more than a single visit to a hearing center. The client goes through such stages as a hearing test, determination of the degree of hearing loss, fitting of hearing aids, sound adjustment, etc. The patient chooses a…
Case study: how call tracking and telephony help a Polish telecommunications services portal
October 25, 2023
New services that make life and work easier are constantly appearing on the market. But not all of them are clear to the target audience. This is where a phone conversation with a service provider comes in handy. Similarly, when there are many offers on the portal and you…
Case study: telephony and Ringostat Smart Phone for an insurance application
September 20, 2023
It may seem that customers and companies in the digital sphere don’t communicate by phone at all. Especially when the interaction takes place through an app. But this is not the case at all, and Ensuria‘s experience proves it. Read how Ringostat helps to attract…
Case Study: +20% productivity of the call center of a Bulgarian online smartphone store
August 11, 2023
The speed of answering the call and processing each order is what “brick by brick” makes up the overall productivity of a call center. And with it, the profitability of the company is increasing. The case study of Swipe.bg online store tells how to grow the team’s…
Case study: telephony for a beauty salon in Poland
March 15, 2023
When a person goes to a beauty salon, they usually expect a “bonus” — pleasant communication with administrators and masters. After all, a beauty studio plays the role of a kind of relaxation zone, where everyone is polite, punctual, and understands the client…
Ringostat telephony and data to control the sales department in the field of IT education
February 27, 2023
What is not controlled is not fulfilled. This is the rightful opinion of Ringostat‘s client, the GoIT Polska course platform. Sales and training support there are carried out over the phone, so some of the most important metrics to track are related to calls. Read how…
In the manufacturing and food industry, the staff is often hired “in bulk”. And for this it is easier to contact an employment agency that will quickly find the right employees. But how can such an agency advertise itself among buiseness? Alina, a specialist in…
Use Case: Ringostat telephony for Maxi.az — one of the top online stores in Azerbaijan
September 27, 2022
Large retailers value every minute of the sales department and do everything to make customers as satisfied as possible. And they are often helped by the integration of virtual PBX and CRM. In this use case, we will tell you how it is used by one of the most famous online…
When a company or individual wants to create an online store, they often call portals. And the portals themselves can call the database of potential customers. Therefore, it is very important for such sites to have a reliable connection. Otherwise, they can easily lose part…
Business laws are the same for the whole world, regardless of the country. Therefore, a company that launches ads and receives calls from customers needs call tracking. The case study of a Bulgarian car dealer proves that usage of call tracking and callback can increase the…
Use case of the clinic: increase in the number of targeted calls and reduction of the cost of treatment by 40%
January 25, 2022
Promotion in dentistry is not easy – it is a niche with high competition and restrictions on advertising settings. But there are also more difficult tasks. The client of Ringostat and WAMProject agency advertises not only in his hometown but also in Ukraine and other…
In real estate, if you need to place information about the building, you will use real estate platforms, as well as developer’s websites. But how do you know that ads placed on these platforms are driving your clients? We at Ringostat helped M2Realt real estate agency…