Ірина Гармаш

Call requests through forms, messages from the website chat, inquiries from Messenger and Telegram — each customer chooses their preferred communication channel. But for businesses, this creates chaos. Managers constantly switch between windows and tabs, some information…

Remote work has become the new norm for many companies, but alongside its benefits, it also creates unique challenges for sales department managers. This is primarily due to the lack of systems that allow real-time monitoring of remote team effectiveness. In this article…