Spring Updates

Natalya Chumak
14.03.20161,288 views Write the first comment
A A A

From now on, Ringostat users can add funds through WebMoney, Yandex.Money, Qiwi and Liqpay, personalize filters and share the reports with other users. Moreover, we’ve launched a new handy chat for communication with our tech support service.

Payment Wall and 4 new ways to transfer funds

The number of payment methods has increased. Ringostat development team implemented Payment wall, that is an e-commerce platform enabling to sell digital goods and services. This novelty will allow to pay not only through PayPal or Visa and MasterCard credit cards, but also through Yandex.Money, WebMoney, LiqPay and Qiwi.

paymentwall

Personalisation of filters

From now on, all filters created for the projects are personalized and shown only in their creator’s account. If necessary, they can be shared with multiple users. In order to do this, choose the report: instead of the button “Export” you’ll see the button “Action”.

Press it and you’ll see the drop-down menu that shows the following options:

  • Share;
  • Reset;
  • Edit;
  • Export (choose the file type you need);
  • Delete.

Animation11

The share function works similarly to the same function in Google Analytics. A specific link associated with a particular filter is copied to the clipboard. You send it to your colleagues, and they’ll have to click it in order to finish the import procedure.  

You have to specify the name and choose the project for import report in the window below. We’ve added a check-box that allows to share a particular report with all the users of your project.

 

Action_button

import_report

You can delete records of phone conversations

We returned the option of deleting the conversations recordings that can be previously downloaded. It’s necessary when the conversations contain some confidential information the employees shouldn’t know.

Animation

We added the volume regulation while forwarding

You’ll be able to adjust the excessive volume on a separate line in Ringostat functionality. The changes are possible in a range from -9 to 9 where -9 and 9 mean the lowest and the highest volume respectively, and 0 is a default value.

Volume-regulation

Interactive chat with our tech support

Maybe you’ve noticed that a new pop-up window where you can ask a question appears in the personal cabinet and in our blog. We strive to make our service as simple and intelligible as possible, but if you have some questions, feel free to ask us.

chat_with_tech_support

 

By the way, we’ve made the chat bilateral, it’s designed not only for your questions and clarifications. This novelty will also be a convenient way to inform you about our latest updates and interesting features.

Knowledge base and FAQ widgets

You can also use the new quick access toolbar to visit the important sections of our website. 

Animation (1)

The last updates will make payment process easier, and the communication with our tech support team will become more productive. New opportunities to use report filters will allow to better structure the work with calls statistics and share the reports. In addition, from now on, you can go to the knowledge base and FAQ in one-click from any page  of our website.

 

Category: