Marketing

What is Customer Success: advantages for client and company

No, it’s not about that type of “success” when a trendy business coach promises you to be able to gain a yacht right after the training. It is about the absolutely real thing — how service helps the user to achieve top results. That’s exactly what does a Customer Success department that you may find in lots of companies.

What is Customer Success: advantages for client and company

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Call tracking usage with custom solutions and integrations: agency experience

Experts often combine call analytics with other tools. This helps to solve non-standard tasks and clearly see the effectiveness of ad campaigns. That’s exactly how digital agency Trusty Labs works. It is for two years already the Ringostat partner. Read below how to use call tracking in combination with custom solutions and CRM — explains Vitaliy Trussevich — the agency CEO.

Call tracking usage with custom solutions and integrations: agency experience

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Digital marketing — what is it?

There is nothing to be scared of in digital marketing. Moreover, its methods are successfully used by many companies that sometimes don’t even suspect that they actually do. To make it clear, we described what is digital marketing and asked experts to share their opinions on the topic.

Digital marketing — what is it?

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TED Talks top 7: Why marketing rocks

According to Wikipedia, marketing is the business process of creating relationships with and satisfying customers. However, this field is not that simple as it may seem at first sight. Robert Rose believes that marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one. Watch below 7 TED talks about marketing and find out its real power.

TED Talks top 7: Why marketing rocks

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What is customer journey in four minutes

Once upon a time, there was one blacksmith and one baker for the whole village. And, like it or not, people had to buy their products. At that time, a customer journey was a path to the nearest store. However, the competition was growing, an advertisement appeared, then digital technology. And this path became complicated. Now to attract a customer, you need to understand his preferences. Ways he discovered the brand and how he interact with it need to be considered. Read below what is customer journey, why you need to consider it and how to do it via a special map.

What is customer journey in four minutes

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5 tasks you can solve using Ringostat Smart Phone

Receiving calls from customers can be compared to “blindfolded communication”. In this case, an offline shop seller has more advantages. He will recognize the customer if he had visited the shop before. An offline seller also sees the product that interests a customer. Judging from the appearance he can define the average budget of a purchase. Now due to Ringostat Smart Phone, similar opportunities are also available to our clients. Read below how to increase the probability of a closed deal using Ringostat Smart Phone.

5 tasks you can solve using Ringostat Smart Phone

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5 reasons to use call tracking for an agency or freelance PPC Specialists

A lot of specialists face the same problem. A client comes asking to configure ad campaigns, develop a strategy and increase sales. However, when everything is done, he claims that the advertising is useless, a budget is wasted and there are no leads. Thankfully, call tracking is a way to disprove it and to establish long-term cooperation. Read below about its benefits and types of clients who need call tracking.

Benefits of call tracking for agency and PPC specialist

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6 advantages of Ringostat end-to-end analytics

We continue to tell you about end-to-end analytics that is now available in Ringostat. It is the new level of submersion in data as you are not limited by information on calls and sessions anymore. A user receives automatically calculated ROI. He also understands to which channels it is better to allocate the budget. And it’s not the end of Ringostat end-to-end analytics benefits. Read more on other advantages in the article.

advantages of end-to-end Analytics Ringostat

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7 Terrible Mistakes of PPC Experts in Work with Call Tracking Services

What is your favorite horror movie? We prefer The Shining.

Isolated hotel, crazy writer and very tense atmosphere of Stanley Kubrick’s directing style don’t leave anybody calm.

However, we know something, even scarier than The Shining.

Yes, we’re talking about 7 horrible mistakes in work with call tracking.

They are not as fictional as the story of Stephen King. And they often happen in real life of PPC experts.

So to prevent the common mistakes in work with call tracking services, we prepared this comprehensive post. Take a comfortable seat, coffee and enjoy the ̶w̶a̶t̶c̶h̶i̶n̶g̶  reading;)

Here’s Jonhny.

Копия дизайна Основные (4)

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Ringostat Virtual PBX 2.0. Both the sales reps assistant and phone in your browser

How do you imagine the perfect sales representative? The one who does not waste time and communicate with the highest number of customers. The one who remembers all clients by their names. The perfect sales rep can guess their thoughts that help to close the deals easily. It is not the robot or mind reader description but a representative who uses Ringostat Virtual PBX 2.0. Read below about the global update that will lead your sales department to another level.

Ringostat Smart Phone PBX

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